Collection call support
Recovery agents calling 30 times a day? Calling your office, family, references? You have specific rights under the RBI Fair Practices Code — and harassment is a violation. We help you push back, legally and confidently.
What happens when you engage us
Diagnostic call
A 30-minute call to understand who's calling you, how often, from where, and what they're saying. We document the pattern.
Your response script
A clear, RBI-aligned script for what to say to recovery agents — including what to never say (and what to always record).
Escalation paths
If calls cross the line, we help you file complaints with the lender's nodal officer, the RBI Banking Ombudsman, or the police.
Concrete deliverables
No vague promises. Here's what you actually receive from this service.
- Written script for handling collection calls in Hindi & English
- Template for the cease-and-desist email to your lender's nodal officer
- List of every protection you have under the RBI Fair Practices Code
- Guidance on legally recording calls and preserving evidence
- Direct support from our team when calls escalate
- Optional written cease-letter prepared on your behalf
Pricing for this service
Common questions about this service
Can a recovery agent call me at midnight?+
Can they call my office or my family?+
Are recorded threats enough to file a complaint?+
Will filing a complaint stop the calls?+
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Ready to take back control?
Free 15-minute consultation. No obligation. Pay only if you agree to onboard after our free call.